Talk to the operations team
Listing corrections, verification status, payment records and safety reports all land with the same small team. If something is wrong with a profile, tell us and we will look at it directly.
Email support
eruditeclassespuri@gmail.comFor account issues, verification questions and payment records.
Response window
Within 2 working days
Safety reports are prioritised over general enquiries.
Who you will be talking to
Office address & service area
Bijaya Kumar DashIn front of DAV SchoolChandrasekharpurBhubaneswar, OdishaService area: Chandrasekharpur / Patia, Bhubaneswar
Send us a message
The more context you give, the faster we can act on it.
Before you write
What to include
About a listing
Inaccurate profile, wrong fee, unavailable tutor, duplicate requirement.
Verification
Submitting documents, checking status, or correcting rejected details.
Credits and payments
Purchase receipts, credit not received, refund requests.
A safety concern
Misconduct, harassment, no-shows, or anything that needs a human to look at.
Faster route for two cases
A safety concern? Use the report button on the unlocked contact page. It attaches the listing and unlock record automatically, so the moderator has full context.
A payment issue? The payments page shows the order reference and status for every transaction, which speeds things up considerably.
Quick answers
Before writing to us
How do I report someone I unlocked?
How long does tutor verification take?
My credits did not arrive after payment.
Can I change my city or locality after registering?
Do you take a commission on tuition fees?
Serving parents and tutors in Chandrasekharpur / Patia, Bhubaneswar.+91 79782 91742eruditeclassespuri@gmail.com